In recent years, the use of technology in Human Resources has brought tremendous efficiency to every HR process. From engaging the candidate in the pre-hire stage to post-retire settlements, HR technology has revolutionized the way HR professionals work. However, as technology evolves to handle HR operations in more and more intricate manners, the need for computational power will keep on increasing along with it.
The sheer amount of data that HR professionals now have to manage, analyze, and interpret requires significant computational resources, and the expansion of artificial intelligence and machine learning will further escalate the situation. Without sufficient processing power, HR professionals may find it difficult to leverage the full potential of HR technology, which could ultimately hinder their ability to effectively manage and develop their workforce.
Quantum technology can be the solution to the rising demand for processing power. Quantum technology is a branch of physics that deals with the behavior of matter and energy at the atomic and subatomic level. It uses the principles of quantum mechanics to create new technologies that are faster, more powerful, and more efficient. One of its key features is its ability to process vast amounts of information simultaneously, something that is not possible with traditional computing.
So how can the potential of quantum technology be harnessed by HR technology to support its fast-paced growth? Quantum technology can be leveraged in various resource-intensive HR tech applications like the development of VR resources, data analytics, employee engagement with real-time and personalized communication, workforce requirement prediction and planning, etc. Let’s discuss them in more detail.
Development of VR Resources
Training and development is crucial for the success of employees in an organization. But, the effectiveness of the training completely depends on its quality. Adding virtual reality to the training program can help companies deliver a highly immersive, engaging, and sophisticated experience to an organization’s employees. HR can also utilize VR for other activities like recruitment, onboarding, managing remote employees, etc. But, VR has mostly been an untapped area in HR because its development is challenging, expensive, and time-consuming.
Quantum computing can help with the faster deployment of VR resources for employee training programs. It can even optimize resource development costs if the technology becomes less expensive. HCM platforms would be able to offer VR-enabled self-service modules to make VR more accessible to the workforce of the companies.
Data Analysis
As the availability of data keeps increasing in the HR field, it has enabled HR professionals to leverage data analytics to make informed predictions. Data analysis can be used for multiple purposes workforce planning, talent acquisition and management, performance and productivity measurement, benefits management, etc. While HR professionals have the access to large amounts of data, the tools for analyzing them from the HR perspective are still limited.
Quantum technology can solve the problem of data analysis for HR managers and make planning and forecasting much more efficient and accurate for their employers. Quantum technology-enabled HCM products will be faster at sorting resumes, building employee retention strategies, maintaining unbiased diversity and inclusion, and much more. HR professionals will be empowered with strong analytical decision-making tools if quantum technology becomes accessible to them via HCM platforms.
Real-time Communication
The recent developments in generative AI has demonstrated the wide applications of chatbots in almost every field. Similarly, the HR space can also use chatbots for purposes like job posting, conducting interviews, evaluating candidate responses, handling employee queries, performance management, helping with learning and development, employee engagement, etc. So far, the commonly used chatbots in the industry were not powerful enough to provide real-time communication capabilities for the above use cases. But, the amalgamation of AI, ML, and quantum technologies can take chatbots in the HR space miles ahead of their current position.
Quantum computing can improve ‘Natural Language Processing’ in chatbots and make real-time and personalized communication possible. High-level algorithms can improve the accuracy of language translation, sentiment analysis, and speech recognition. The response speed of chatbots can be dramatically faster. The ability to learn more about employees’ preferences, behaviors, and interests, can be used to provide more personalized interactions. All these capabilities will enable HR departments to shorten their turnaround time to employee queries and deliver high employee satisfaction.
Scheduling Activities
Activities like employee scheduling, interview scheduling, training scheduling, time-off scheduling, and shift scheduling, are intrinsic parts of an HR job. They are also important to maintain the optimum amount of workforce in the organization without compromising employee experience and employee engagement. However, scheduling is a complex, arduous, and error-prone process if done using ordinary technology products, especially in large organizations with thousands of employees working on hundreds of different processes simultaneously.
By intelligently planning tasks in multiple processes, quantum technology, and machine learning can support the HR function to execute scheduling without errors. Large data sets can be analyzed using quantum algorithms, which can then improve schedules depending on several restrictions including staffing needs, employee preferences, and availability. HR practitioners can anticipate and proactively handle workforce challenges by using quantum technology along with machine learning algorithms that leverage historical data to predict future staffing demands. HR executives may expedite their scheduling processes, increase staff productivity, and free up time to concentrate on more strategic objectives by combining quantum technology and machine intelligence.
In summary, quantum technology has the potential to change a wide range of industries. The HR industry will primarily benefit from its improved computing capabilities. As a result, HR professionals will have access to cutting-edge tools and forecasting models that will greatly enhance their decision-making capabilities. The real influence of quantum technology on HR management, however, will rely on how affordable and widely available it is. It will be interesting to see how human resources change with the advancement of quantum technologies.
