Wipro, Microsoft to Launch AI Virtual Assistants for Finance Services

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Wipro, Microsoft to Launch AI Virtual Assistants for Finance Services
The Wipro cognitive assistants will provide financial professionals with deep market intelligence and relevant and timely information on investment products and investor behavior.

Wipro, a leading technology services and consulting company, has announced that it is collaborating with Microsoft to launch a suite of cognitive assistants for financial services powered by generative artificial intelligence (GenAI): Wipro GenAI Investor Intelligence, Wipro GenAI Investor Onboarding, and Wipro GenAI Loan Origination.

Harnessing the power of GenAI, the Wipro cognitive assistants will provide financial professionals with deep market intelligence and relevant and timely information on investment products and investor behavior.

The solutions will also accelerate the investor onboarding and loan origination process by significantly reducing the time it takes to validate documents and providing meaningful and contextual responses to investor queries throughout the process. 

The Wipro cognitive assistants, powered by Azure OpenAI, will fully integrate with existing mobile and digital platforms, providing a seamless user experience and a unified source of information to both financial services professionals and their clients.

“Generative AI opens a new era of possibilities for exceptional client experiences and enhanced productivity in the financial services sector,” said Suzanne Dann, CEO of Americas 2 Strategic Market Unit at Wipro Limited. 

“This new solution set, powered by Microsoft, will help provide better and faster market and product intelligence to financial advisors and banking professionals, enabling them to deliver more personalized and timely service to clients”, Suzanne Dann added.

Suzanne Dann further said, “These solutions will also reduce the multiple—often repetitive—steps needed to onboard new investors or originate loans, cutting down the time spent on paperwork.”

The Wipro AI practice is currently working on more than 10 novel GenAI ideas that are being developed as proof of concepts on Azure Open AI.

The practice earned the “Advanced Specialization in AI and ML on Microsoft” certification in June’2023. 

Wipro has 55,000 AI associates across the globe with more than 50 percent trained and skilled in Azure AI/ML.

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