In the “New Normal,” HR technology is at the heart of every task your employee completes. The quality of your technological resources can help or hinder employee experience in today’s business environment. How can you use next-generation technology to improve the employee experience and provide them exactly what they want?
Technology as the Cornerstone of Employee Experience
There’s no denying that prioritizing employee satisfaction pays off. Going the extra mile for employees reaps numerous rewards, ranging from a 59 percent reduction in turnover rates to a 10% increase in customer satisfaction. But, in 2021, what does a successful employee experience strategy look like?
Your employees’ demands and expectations are changing as quickly as the world of work. Luxurious office spaces and corporate happy hours are unlikely to have an impression in the work-from-anywhere era. Instead, employees’ satisfaction with workplace technology determines the quality of their day-to-day experience.
From checking up with colleagues to interacting with third-party partners, almost every connection your employees have is fueled by digital tools. Usually, these encounters leave a lot to be desired, with only 38% of employees stating that they are comfortable with the technology provided by their employer.
In the Remote Era, Cloud Technology Wins Every Time
Cloud computing isn’t a brand-new concept. The concept dates back to the 1960s, and the name “cloud computing” was introduced by Compaq computers in 1996. The cloud computing we know today didn’t take shape until 2006 when Amazon Web Services was launched. Since then, cloud computing has expanded to a 370-billion-dollar market in 2020, with a projected $830-billion industry by 2025.
As a result, cloud-based solutions have become a fixture of the modern workplace. With the advent of remote work, managers are favoring cloud-based solutions that employees can access from anywhere. In reaction to COVID-19 and workplace dispersion, 40% of businesses have accelerated their cloud migration.
Cloud-based solutions, according to 9 out of 10 corporate leaders, “represent a true advancement in collaboration.” – “Collaborating in the Cloud” – Cisco & Forbes
They have forever transformed the workspace, allowing employees to collaborate in real-time on documents from any location.
Transforming Productivity with Cloud Technology
As cloud technology grows in popularity, more and more of the products that employees use daily are being hosted in the cloud.
Cloud-based technology not only makes it easier to connect and communicate but also boosts staff productivity. They help firms perform faster and better than ever before, according to 82 percent of company leaders.
Companies have redesigned their operations around the cloud because of streamlined access to shared resources and the ability to work with peers in real-time. Introducing cloud-based technologies is unquestionably a positive step toward improving employee satisfaction as well as employee experience as a whole.
5 Ways Technology can Boost Employee Experience
Your employees use technology to connect, engage, and interact, and the quality of their user experience has a significant impact on their overall happiness. If you want to boost employee experience in 2021, leverage HR technology to do the following:
1. Achieve Peak Productivity
Your employees want digital tools that will help them perform effectively. More than a third of workers say that the promise of increased productivity and enhanced teamwork is their top reason for embracing new technologies.
You can bring diverse systems together to offer a seamless user experience using HRMS that has a strong integration structure. This “single pane of glass” perspective of the digital environment reduces the need for continual platform switching, allowing your staff to work at their highest productivity levels. Use your HR software to consolidate several tasks and contextualize data.
2. Make Sure Every Voice is Heard
Employees are 4.6 times more likely to feel inspired to perform at the highest potential when they feel valued at work. Look no farther than prioritizing employee feedback if you want to increase workplace engagement and motivation.
By getting to the root of what your employees really desire, you can avoid the disconnect that often occurs between you and your employees. Start by launching pulse surveys to gauge employee attitude using employee engagement tools. Use discussion forums and suggestion boxes to take your feedback initiatives to the next level, thus, amplifying voices from across your business.
3. Recreate the Office Water Cooler
The link between workplace friendships and employee engagement has been well established, but will it be able to last in the work-from-home era? Your employees are searching for innovative ways to engage with coworkers now that coffee hours and typical team-building events have been put on hold.
Employee communication tools that take advantage of social networking features can take the place of your office water cooler. HR technology advancements make it simple for your users to build relationships with coworkers near and far.
4. Cultivate a Shared Sense of Purpose
Employees want to work with companies that have a positive impact. Indeed, nine out of ten workers valued purpose so highly that they would be willing to work for less money to undertake more meaningful jobs. If you want to keep your staff motivated, make sure everyone feels connected to your organization’s core mission.
Some employees may feel as if they are executing activities in a vacuum, especially when they are operating remotely. Make use of social networking tools to start discussions about your company’s objectives and how you can continue serving your community.
5. Give Employees the Recognition They Deserve
Everyone wants to be praised for their hard work, yet only one out of every three employees reports receiving praise in the last week. While some executives may have relied on in-office celebrations to thank their employees, recognition initiatives in the work-from-home era require a redesign.
Employees who reflect your organization’s ideals should be recognized with tokens and praises, and a series of blog spotlights should be created to celebrate internal champions.
There’s a reason why “employee experience” has become such a buzzword in HR management. Today, managers have started to recognize that employees are the backbone of every company and that their experience and well-being should not be overlooked in favor of client satisfaction.
Despite the obvious benefits of technology to the employee experience, some firms still lack the conviction to venture into workplace technology developments. However, as demonstrated by recent figures, such advances ensure employee happiness. This is why improved workplaces and truly better lifestyles should really be the goal.
