The Employees’ Provident Fund Organisation (EPFO) has introduced new rules regarding the freezing and defreezing of Universal Account Numbers (UAN).
These rules aim to enhance security, prevent fraud, and safeguard the interests of EPF subscribers. In this detailed guide, we’ll walk you through the step-by-step process of freezing and defreezing your UAN, along with other relevant information.
What Is Freezing?
Freezing refers to the temporary disabling of certain operations related to UANs and EPF accounts. These operations include:
- Logging into the Unified Portal (Member/Employer)
- Generating a new UAN or linking an existing MID to a UAN
- Making changes to member profiles and KYC details
- Depositing funds through various channels
- Settling claims or transferring funds
- Registering new establishments
Freezing is typically initiated for verification purposes, especially when suspicious activities or transactions are detected.
What Is De-Freezing?
De-freezing involves restoring previously frozen operations once they are verified as genuine. It ensures that legitimate account holders regain access to their accounts. De-freezing requires authorization from the relevant authority and adherence to strict timelines.
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Categories Require Verification
The EPFO classifies accounts into three categories for verification:
- Category A:
- Includes MIDs/UANs/Establishments identified and communicated by the Head Office periodically.
- Category B:
- Involves MIDs/UANs/Establishments with attempted or actual fraudulent withdrawals.
- Changes to member profiles and KYC details fall under this category.
- Category C:
- Covers MIDs/UANs with deposits made without proper approval or adherence to instructions.
Steps to Freeze Your UAN
Follow these steps to freeze your UAN:
- Identify the Need:
- Freeze your UAN if you suspect any fraudulent activity or unauthorized transactions.
- Report suspicious cases to the concerned official(s) with supporting documents.
- Submit an E-File:
- If you detect suspicious transactions, report them to the OIC (Officer in Charge) with justifications in an e-file.
- Verification Process:
- The ACC (Additional Central Commissioner) of the Zone will receive credible information on suspicious transactions/MIDs/UANs/Establishments.
- Written directions will be sent to the OIC to execute the freeze through the Authorized Officer in the Zonal Office.
- Maximum Freezing Period:
- The EPFO sets a maximum freezing period of 30 days for verification.
- This period can be extended by up to 14 additional days.
De-Freezing Your UAN
Once verified, your UAN can be de-frozen with authorized approval.
- The ACC or relevant authority authorizes the de-freezing process.
- Genuine cases are promptly restored.
Protecting Your EPF Account
The EPFO’s new rules emphasize the importance of safeguarding EPF accounts against fraud and ensuring the security of funds. By following the prescribed procedures, EPF subscribers can protect their hard-earned money and maintain the integrity of their accounts.
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