A cloud-based customer service software company, Freshworks in India is hiring for various roles including Graduate Trainees.
The company said on its career page, “To understand what it’s like to work at Freshworks, it’s important to understand Kudumba —a term derived from the Tamil word for “family“. It describes our culture perfectly: an eclectic, diverse family focused on one purpose: to help more people succeed, by continually finding better, more sustainable, more human ways to work. Our purpose inspires and empowers us.”
“Our community provides the trust you need to bring your whole self to work — and achieve more than you ever thought possible. Our growth potential is unlimited for the same reason our Kudumba is so strong — because there’s always a new way to define success”, the company added.
Graduate Trainees – Customer Support
Freshworks is looking to hire smart, determined, and passionate students who graduated during 2022/23 with 0-6 months of work experience for its customer support team.
Here is a short description of traits that the company is looking for in students fresh out of college:
Customer Support
- Clear, concise, and effective written and oral communication skills.
- Empathy towards customers and understanding their needs.
- Ability to thrive in a fast-paced performance-driven environment.
- Interest, curiosity, and openness to learning new technologies.
- Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
- Prior internship experience in B2B or product companies in any of these domains is an added bonus.
- No standing arrears.
To know more and apply for the position click here.
Job Opportunities for Experienced People
The company is on a hiring spree and inviting job applications from experienced professionals for various roles across India. Click Here on the company’s career page to explore opportunities location-wise.
You can also click on the company’s LinkedIn Page for fresh opportunities.
Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers.
Affordable, quick to implement, and designed for the end user, more than 50,000 companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
